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Yes You Can Auto Sales Complaint - Horrible Business - Auto sales

Review by yesyoucanisanoyoushouldnot on 2011-08-15
HUNTSVILLE, ALABAMA -- TERRIBLE! They should not be in business with the ethics they practice! The employees make statements they cannot back up and the owner KEN stands behind the shady practices. Two weeks after the vehicle was delivered they are trying to change the contract since they did not cover the taxes. If they feel proud of the service they provided and think that the way they run the business is right then they are disgraceful! I have never seen anyone stand behind such unethical business practices.

BUYER BEWARE!!! This is not someone I would trust to buy gum from much less a car
Comments:4 Replies - Latest reply on 2011-08-15
Posted by Skye on 2011-08-15:
Did you get it in writing, they would pay the taxes?

What they tell you verbally means nothing, unless they give it to you in writing. They'll tell you anything to seal the deal, but it's what's in writing that counts.

I've never heard of a dealership that would pay a customers tax obligation.
Posted by trmn8r on 2011-08-15:
You say that they are trying to change the contract - what does it say? If they won't live up to the contract, I would walk away and find a reputable dealer - that is bogus.
Posted by kinthenorthwest on 2011-08-15:
A few years back I was actually shocked by a car sales man. He stood by everything that he told me over the phone and I mean everything.
You see in 2001 I ween car shopping and found out that a dealers most used phrase is "what if". When you go back to take the deal they remind you that they said "what if".
Get it in writing whenever possible...Email is one really good way to get it in writing.
Posted by At Your Service on 2011-08-15:
What is in writing?

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