Jenn-Air Complaint - Jenn-Air customer service
BENTON HARBOR, MICHIGAN -- This company is terrible. I paid $3200 for my oven and the heat sensor has gone bad in less than 3 years. If that's not bad enough, Jenn-Air's response was pay them $26 + shipping for the part. A good company would back up their product and not cause a customer a big fuss over $26. I pleaded with 3 people in the Jenn-Air customer service and they boldly spelled out their name for me as if it's a game to them if I want to further file a complaint. What reputable company would do such a foul job at satisfying a customer? Instead, Jenn-Air turns their back like a coward and certainly do not take care of their customers. Spend you hard-earned money elsewhere with a company that invests in their customers and appreciates them.
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