StarTec Global Communications Complaint - Stay away from this company
TORONTO, ON -- This company belongs to a bunch of thieves and pirates. They change your plan without any notifications and rip you off. They charged me 7$ extra fee for a total of 4 $ long distance call. When I inquired about the reason, they told me they have changed my plan to a minimum 10$ which means they charge me 10$ either I call or not. Aren't they THIEVES? They even don’t know 4+7 is 11$ not 10$!
The customer service was a b*tch with a brain capacity of a turtle ca-ca, repeating the options without listening to me. A robot speaks better than that b*tch! Besides you have to wait for at least 20 min to get to speak with one of those sh*t headed customer service reps.