Buyowner Complaint - For Shame Buy Owner!
FLORIDA -- I cringe when I see the Buy Owner commercials on TV. Buy Owner is a rip off for most people. Sure, anyone can sell a house in 3 days if they price their house so low it can't miss. I think that's what happens with these people. The other people either lie or are tricked into saying things that are taken out of context.
A "marketing specialist" came to my home to "design a custom marketing plan specifically for *my property."
This woman should be ashamed of herself. The day before my 24 year old daughter explained to the woman my devastating financial situation where I was being forced to sell my home. She also told her how distraught I would be when we met. The woman assured my daughter that she only had my best interests at heart and would come up with a plan so that I could sell the house in just days.
She told her (and the next day told me) that she could accomplish this because she is a Realtor as well as having gone to school for marketing etc. and has her broker's license. She said that 90% of all her properties sell because "I am a detail oriented person." She showed us her Rolls in the drive way saying she got it for cost because she saved the owner of the dealership $75,000.00 using Buyowner.
We fell for everything hook line and sinker. In reality all her "skills" that she was enticing us with are useless. She is nothing more than the sales person who talks you into buying one of their 3 high priced plans. I chose the middle plan for $4,000.
I didn't have the money for it so she "suggested" I put it on my credit card. I told her I wouldn't be able to make the payments on my card (which was zero balance) but she said, "Just put it on the card and you'll only have to pay $100 or so for a month or two. Then your house will be sold and you can take the money and pay the card right off."
I bought that too. She was very pleasant and very persuasive. I guess she eased her conscience by asking me several times if I was sure or if I could handle people coming to the house & telling me how much she loves her work.
She told me I could sell the house in 3 days & she would put me on the internet that same night. In reality it took several days of communication with customer service and me waiting for them to get back to me with papers I had to sign.
That woman gave me 3 signs and took some pictures and I've not seen hide nor hair of her since. She had indicated she would be there for me throughout. To the average person that translates...being helpful and keeping in touch.
When I called customer service about her they said, "She's just the sales woman." I said, "Then why did she convince me to buy with all her stories of success and her education etc.?" Customer Service said, "Gee, I don't know why she would mention anything like that."
So for $4,000 I was given 3 signs to stick in my yard. A fellow came by the next week and took pictures for a virtual tour and "professional" pictures. I looked at the pictures and liked them well enough. It took a week or more to have the old photos removed & the new ones put in even though customer service told me it was already done when I called them. "Oops"
It took well over another week to have the virtual tour people remove the big tripod out of the tour of my bathroom. And then it was only done after me calling CS 3 times to complain.
I have received one phone call about my house and the woman wanted to know if I would drop the price $60,000.
Don't use BUYOWNER. Save your money. If you want to sell it yourself you can put pictures on free sites on the internet yourself. You can make brochures yourself on your computer or have a local company type one up for you for $100 or less. You can go to Wal-marts and purchase For Sale signs and a box to hold your self made brochures. You can advertise in the newspaper yourself. All for far less than wasting your money on Buyowner. I ended up going with a Realtor.
Today I had to take the last of my savings out of the bank to pay off the credit card. Now on top of paying 6% to a realtor I have to sit with a sick feeling in the pit of my stomach over the wasted $4000. Please, be smarter than I was.