Budget Pet Care Complaint - Budget Pet Care Dishonest, Unscrupulous Business Practices
SADDLE BROOK, NEW JERSEY -- I like so many other consumers, fell for the cheap frontline plus ad that Budget Pet Care has on the internet, I ordered frontline plus but when my order came they sent me frontline combo which is the foreign version of frontline plus; enclosed was a letter which said they were out of frontline plus (it seems as though they are always out of it) while I understand that the frontline combo is in essence the same as the frontline plus...i did not order that and if I had wanted the combo I could have bought it elsewhere for about $20.00 cheaper...i called the company several times about a refund and asked for a prepaid envelope to send their product back (why should I pay to send it to them??) they kept giving me the runaround so I finally called my credit card company and told them I wanted to do a reversal, my credit card company issued me a refund. After Budget Pet Care learned of this they finally sent me an envelope so I packed up their product and mailed it back to them, now the post office has sent it back to me for insufficient postage...this whole mess has been going on for 2 months now. I will call them today to ask for more postage to re-mail their package...WHAT A BUNCH OF SCAM ARTISTS THEY ARE!!!!!!!
Also I filed a complaint with the Canadian better business against them and am thinking of filing a complaint with the postal service too because this is an on going thing they do to people and remember if you have this problem too call your credit card company like I did......FIGHT BACK AGAINST DISHONEST BUSINESS PRACTICE LIKE THIS.