Wachovia Bank Complaint - Scanmed Wachovia Visa Debit Card !
My Wachovia Debit Visa card was scanmed while I was in Ukraine last October and there was almost $ 20.000 taken from my checking account in Russia, while I was in Ukraine and China. I filed a report to the bank and the fraud deparment agent Anita Parks called me in April to asked me some questions.
Until now, the bank has not refund me the money, this lady is fooling with me, while she says she cannot get through me since I was in Ukraine, since she needs to ask me some questions, so I gave her my two phone numbers the one in Ukraine and the one from Venezuela and she never called me.
I am back to Venezuela and have been calling her to 704-5903041 and there is always an answering machine with her voice and with the message that she will contact you later. She wrote me back yesterday saying that she cannot get through me with the number I gave her and it is obvious that she is making time in order not to pay me. I get phone calls from USA and other countries with the given numbers all the time, but unfortunatley this is not posible for this Wachovia - Wells Fargo employee.
Last July she said the same thing and then she never called me when I was in Ukraine and then after I called her and wrote her, she was out for holidays.
I terrible upset about this bank and their service and off course all I want is my money back and close my account. Now I wonder why the USA goverment don't eforce the law with this bank, they are making the few trust left in their banks to disappear.