Lowe's Complaint - Lowe's is the lowest
BROOKSVILLE,, FLORIDA -- I bought a Troy bilt pony 29 months ago for 1300.00 with the extended 3 year warranty. That mower is a piece if crap plain and simple! It has been in the shop more times than I can count, as it is again right now.
The people Lowe's has contracted to do repairs under their warranty protection program aren't much better. They sent someone from Orlando to pick up my mower here in Brooksville! they picked it up on Aug. 10th, 2011 and said it would be returned by the following Wednesday. They called Tuesday the 16th to let me know my costs, but never showed up, or called on Wednesday. Here it is Friday night at 7::53pm and still no mower! (They called earlier today and said they would be here this afternoon)
Not only does Lowes sell crap, but they don't even try to satisfy the consumer by getting reputable businesses to honor their extended warranties. Lowe's sucks!