Maaco of Plano, TX Complaint - Maaco Ruined Our Soldier-son's Truck
PLANO, TEXAS -- We took our son's (1st Lt. US Army) truck to Maaco for some touch-up painting. The truck (a Ford F150) had no body damage, only a few road chips, a 12"-18" scratch on the passenger door and a half-dollar-size chip on the edge of the driver's door.
The manager offered to repaint the whole truck for $117 more than the touch-up job. I was a fool to trust him. His shop is a haven of lies and incompetence. They absolutely ruined the paint job.
There were countless drips. There were literally pools of paint on the bumpers, roof and hood. The windshield-washer nozzles were painted shut. There were streaks where the air hose was drug through wet paint. Dirt and debris was throughout the paint—everywhere. And 'orange peel' paint was on every panel, bumper, roof and hood.
We tried to resolve the screed-up mess with Maaco, taking the truck back twice (and doing without it for more than a week). Their handiwork only worsened. It was an unbelievably frustrating experience with an incredibly inept Maaco franchise.
'Ripoff' is a kind and generous assessment of the incompetence and deceit-filled ‘service’ you can expect from Maaco of Plano.
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