Orbitz Complaint - Don't use Orbitz - Travel Planning Services
Used it to book a flight to Miami, FL. I was mislead into thinking I was flying Alaskan Airlines which is a great airline, highly recommend them. It turns out I was actually flying American, which from experience I know is the worst airline. They had written in parenthises that the Alakan Airlines flight was operated by American. Anyways, we got on an old plane that had monitors in the aisles for watching the whatever the airline chooses to play during the flight. We get there at 5am. One of our bags didn't make it, even though it was a nonstop flight from San Francisco. We get to the hotel and it's too early to check in to our room. So they give us a temporary cheaper room for one night. The next day they gave us a new room and it was a two queen bed room even though we had originally booked a king bed. We had Mosquitos in that room the first night. Also the speakers didn't work so we couldn't play any music in the room. Also when it rained, water poured in from one of the windows. It wast first time using Orbitz. Never using it again.