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UMG Buyers Edge & UMG Travel & Entertainment Complaint - Another Fraud Story - n/a
n/a - Complaint
Well I like the rest of you just discovered today that I have been hit for at least 2 months for $14.95 out of my checking acct. (by way of my debit card) from both of these companies. I have no idea what they are for or where they got my info. I certainly hope that someone somewhere can do something to stop these people. I am going to call the bank to see what I can do to stop this. I have ordered from 2 companies online and you can bet I won't be ordering anything else. It's pretty sad when you think you are on a secure site and then something like this happens. I am going to file a complaint with our BBB. I did respond to the atty from IL, I hope he can do something about these companies.
Comments:
Posted by fact-finder on 2005-07-12:
What BBB will do? They will extort money from the said company and write good comment about it. Have you not heard of story Fox guarding the hen house. Read more about BBB elsewhere.
Posted by umgwork on 2005-10-05:
I am a previous employee of umg and yes if it's through the phone...ALL CALLS ARE RECORDED FOR VERIFICATION. And anything on paper IS DOCUMENTED AND KEPT FOR RECORDS WITH PROOF OF SIGNATURE OF THE PERSON. The company has been around for 30 years for a reason!
Posted by CaraM on 2010-01-03:
As of today, there have been 421 complaints filed against UMG (United Marketing Group - http://www.unitedmarket.com) through the Better Business Bureau. The BBB has thus given the company an "F" rating. (See full report at http://www.bbb.org/chicago/business-reviews/advertising-direct-mail/united-marketing-group-in-schaumburg-il-987#ratingdetails). This company is all about scamming through the fine print. If you find charges on your account, the best thing to do is immediately freeze your credit account and get a new card and account number. Yes, it's a hassle. But this will assure you that UMG can't continue to use the credit info they have for you on file.
Posted by PepperElf on 2010-01-03:
well i've never heard of bbb extorting money from the companies but...
i do think they're kinda useless. they have no legal authority
Instead of the bbb, contact your bank and inform them of the fraudulent charges made to your account.
then get a new debit card with a new pin.
also, ordering online might not be the cause of it. there are other ways your card information may have been hacked, such as a virus on your computer, or improper disposal of personal banking information in your trash.
heck your info could have actually been stolen at a physical store you used the card in
i do think they're kinda useless. they have no legal authority
Instead of the bbb, contact your bank and inform them of the fraudulent charges made to your account.
then get a new debit card with a new pin.
also, ordering online might not be the cause of it. there are other ways your card information may have been hacked, such as a virus on your computer, or improper disposal of personal banking information in your trash.
heck your info could have actually been stolen at a physical store you used the card in
Posted by LadyScot on 2010-01-03:
I wonder how many McDonalds or Taco Bell have? And yet, they are still a multi-million dollar business...
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