Nordstroms Complaint - Nordstroms - Shocking behavior of VP of cosmetic
I encountered a lady by the name of Laurie Black at the Nordstroms in Seattle, Wa. She seemed like a very friendly women I began talking to her. After a few minutes I explained that I had received a gift card and looking forward to using at Nordstroms. She asked me if I normally shopped there. Unfortunately due to money situations I am normally not able to do so there for I was looking forward to shopping there. Mrs. Black told me that she did believe they had anything that I could afford. I was shocked that she spoke to a customer in this manner. My gift card was for $250.00, I was interested in purchasing some perfume and cosmetics. I did not disclose the amount of the card to Mrs. Black. She then told me that I would probably be able to find something more suitable for me in a lower end store. Is this the way Nordstroms wants their employees representing their company? I have never been so embarrasssed before. After walking away I asked one of the other employees who she was because their company needed to know how customers were being treated. I was informed that she is the VP of cosmetic for their company. I can only hope that other people do not encounter this women. Nordstroms should appalled that this happened.