United Mileage Plus JPMorgan Chase Complaint - Unable to redeem miles.
Stay away from this card!!!!
I have been using the United Mileage Plus credit card from Chase Bank USA, N. A., for over five years and have accunulated 132,000 plus miles on it. For the last five years I have also tried to redeem miles for flights to three different location in the Continental United States to no avail.
The reservations desk will either tell me they have no seats available or that I do not have enough miles to purchase what they do have available.
When I call to request availability, I am extremely flexable with my dates and times and will even ask them "what do you have available for me?" The only seats they have are for first class and then they will tell me I don't have enough miles for that!
This card and airline are a complete ripoff!! I have paid them their $60 fee for the last five years and have never been able to redeem my miles!!