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Volvo Complaint - Air Bag Damage & Injury - Volvo 840 Sedan

Volvo 840 Sedan - Complaint
Review by smurraycharlie on 2011-08-26
My daughter got in a super-minor fender bender and both airbags deployed (no one was in the passenger seat). She has severe eye damage (permanent), almost blinded, severe facial burns and cuts. She was only going about 10 miles per hour and the car has minor fender damage.

However, we have about $25,00 in medical bills due to the airbag deploying in her face and the eye damage that she will live with her whole life (she is 16).

While the fender damages was $500, the cost due to the airbags deploying, raised the cost to $4500. The airbag that deployed on the passenger seat (again, with no one sitting there), caused the entire windshield to smash (the panel on the dashboard where the air bag sits, blew right through the front windshield. Who the heck designed THAT? Didn't Volvo check to see if the panel, when opened, would smash into the windshield and shatter it?

Most important, the airbags should not deploy in a 10 mile an hour accident. The permanent scars, eye damage, ear damage to my daughter are ridiculous, painful and Volvo should be ashamed. This is NOT a safe design and their reputation should not show them as 'safe cars'.
Comments:
Posted by madconsumer on 2011-08-26:
WOW this sounds scary!

hopefully you are able to get your vehicle repaired. do you have any pictures you can upload? sure would help other people see how dangerous this vehicle is.
Posted by trmn8r on 2011-08-26:
I believe it is not uncommon for an airbag deployment to shatter the windshield. The thinking probably is that a $500 windshield is expendable, while an eye or an arm isn't.

Speaking of eyes, I'm sorry to hear about the injuries to your daughter. Airbags deploy at a low speed of anywhere from 5-15mph, and a low end deceleration of 5 to 7 g's. It isn't at a particular speed.

Did she have her seatbelt on? I am wondering if her body was thrust forward by the impact, and she came closer to the airbag and explosive discharge that she should have. That seems logical based on your description.

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