[X]
Write ReviewJump to 
Barnes and Noble Informative - HP Touchpad incompetency - HP touchpad l6 GB
HP touchpad l6 GB
Recently I purchased an HP Touchpad from Barnes and Nobel. I received confirmation that the sale had gone through and that I was billed on my Visa Account. The HP was listed at a good price and since I received confirmation of the product, I did not think I had to place other orders and other stores. 2 days later after the product was sold out on other web sites, I received a letter from B&N saying that because of the demand, they could not place my order, which in my view was a done deal. This shows a real problem with their billing department and computer department. Buyer beware if dealing with Barnes and Nobel.
Comments:
Posted by trmn8r on 2011-08-26:
This internet inventory problem is more common than a lot of people realize. It becomes obvious when something like this HP goes on sale for 20% of its former price. Many times the usual number of orders are placed, and many customers potentially end up with cancelled orders.
Unfortunately, many web portals do not seem to have accurate inventory information. As they stated, the problem was caused by an unusual demand.
Unfortunately, many web portals do not seem to have accurate inventory information. As they stated, the problem was caused by an unusual demand.
Posted by GreenstarYT on 2011-08-26:
It's just one of those things in retail. In theory inventory should be easy, but multiply it by hundreds of stores and items selling at each one every second, it just can't keep up. Unfortunately you're not the one who is having this issue, and it is happening at more then just B&N. The price drop created a frenzy and some people are going to get shut out.
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
