American Airlines Complaint - Yet Another Way of Increasing The Price of Flying on American Airlines
I did my on line check-in/print my boarding pass for a flight scheduled for tomorrow and a new screen appeared. One to choose your seat for a fee. I already chose my seat, so I decided to contact AA to inquire of this. I was informed that as of 8/19/11 AA charges for choosing your seat in coach, and the fee varies depending on which tiny uncomfortable seat you choose. I expect the center seat will be cheaper since you can be surrounded with passengers that will take not be contained in their space. I called AA and was told if I do not elect to pay extra to choose my seat on-line I will have to go to the counter for a seat assignment. I live on St. Croix and ground personnel here seem to hate their job and it shows in their treatment of passengers. Now they will have to work harder. The hospitality industry here will cease to exist. Who wants to pay to be abused? I think I will be choosing to fly through San Juan and take Jet Blue in the future. Even if they charge like AA, at least the seats have more room.