Ashley Furniture Complaint - Please don't buy here...don't waste your money
WISCONSIN -- We bought our couch and loveseat 6 years ago and paid about $1500. First of all let me say they do not accept returns and THAT should have been a clue of things to come. After about 6 months of owning this furniture we noticed that is began to "sag" . The cushions were flattening out and the brace on the bottom was bowing. We had an Ashley repair man come out and he added a piece to the furniture to strengthen the frame but said, quite frankly, this furnitutre is not meant to last Ashley does not use high quality cushioning in there furniture and there frames/springs are cheaply made. He gave us the advice to hold on to the furniture we had for as long as we could and buy new. He said to look at constuction and you will notice Ashley is not constructed like some other bigger names. One other piece of advice he gave was to remember the couch and loveseat are the most used pieces of furniture in the living room ...DON'T BUY CHEAP and don't buy for looks. Turn the furniture upside down and check the construction before you buy it. If we did that, we would not have bought the Ashley furniture. Lesson learned.
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