Lumber Liquidators Complaint - Bad Customer Service
This is the most awful company I have ever dealt with. Now I am in a battle to get my money back. They want your money up front, but then when they won't' even ship your product to you they keep you money as well. I don't understand how they can continue to operate in the State of Mississippi. From the first day when we placed our order there has been nothing but trouble. The day we placed our order had to wait 2 hours to place and then assured that it would come in the next week, 3 weeks later I am still waiting. No one will talk to you or at least give you any information if you can get anyone on the phone. They continue to treat you with disrespect and tell lies anything to try cover their butts. I am so sick of it I canceled my order yesterday. Now I can't get my money back to go somewhere else and order my flooring. They just don't care about their customers and customer service is no help at all. They won't' call you back continue to put you on hold and lie to you. How does a company get away with this.
Besides all this they let customers (as in me) drive their forklift. (can you say lawsuit), I just want my money back.