Lowe's Home Improvement Stores Complaint - Disasterous Kitchen Installation

Review by Jozwales on 2011-08-30
Overcame hesitancy and used Lowes to purchase and install kitchen. Chose mid to range cabinets with granite. The problems began at the start:

-When measurer came to reconfirm dimensions all appliances were in place including a 30 inch fridge. When installers came kitchen designer from Lowes had ordered a 36 inch refrigerator cabinet. All had to be replaced.
-Kitchen cabinets came with different color dentil molding. Replace.
-When inspectors opened boxes to check contents they suggested a number of items be returned to the manufacturer. Lowes did not return them. Had to be returned later and delayed installation.
-Lowes cabinet installer installed granite supports in 1/8th inch wood instead of the studs. Clearly not strong enough to support granite. Delayed installation.
-Lesson learned (among others)- you Need to buy a faucet, door hardware, drawer hardware, a sink, hire a plumber (to reinstall the stuff they disconnect but don't tell you they will not be reconnecting)
-Other lesson learned...buy lightbulbs from Lowe's...nothing else!!!

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.