Wal-Mart Complaint - Tire center not even good for an oil change
I went to the tire center at Wal-mart store # 1006 for a standard oil change. When I walked to the counter the clerk was very busy with a conversation she was in with two coworkers and refused to acknowledge me until she finished. Then, as she was getting my info, she kept interrupting me to speak with them. Finally I handed over my keys and watched to see them pull my car up. After that, I walked around for about 15 minutes when I heard my name over the intercom. I thought, that was fast! No such luck. The rude cashier proceeded to tell me that my oil couldn't be changed because a light was on or something. She actually said "or something" and attempted to give me back my keys. I told her that statement didn't make sense so she went and got the mechanic. He explained that there was a light on in my car saying "check engine oil.". I told him yes there was, that's why I brought it in. He said the light indicated that I didn't have any oil in my car. He said the oil was so low there was none on the dipstick and that I probably had an oil leak. I told him that was very odd since I'd seen no e oden e of an oil leak and asked him why couldn't he help me. According to mr mechanic there is some sort of liability issue since my car was in such a bad state. A nearby customer suggested the mechanic at least put some oil in for me so I could get to another garage. The mechanic ignored the customer and said I needed to take my vehicle elsewhere. The mechanic suggested a local oil change place so off I went. Upon arriving at the new place I told the staff what Wal-Mart did and how they said my car was oil bankrupt. The owner didn't think much of this and said all I would've had to do was sign a release for them. Anyway a few minutes later the mechanic at the new place came in and said he just wanted to let me know that my car was full of oil, it just needed to be changed. No one there could figure out why the genius at Wal-Mart decided it was too empty to work on. I can only suppose that the very terrifying little light in my car caused so much anxiety for the WM mechanic that he freaked out and lost all of his sensibilities. I guess he lied about checking the oil so he wouldn't look so lame, I'm not sure. Moral of the story, there are competent workers at Wal-Mart, but you have to look high and low to find them. The rude one and the liar have sealed the deal for me. No more mechanic work from Wal-Mart!!