Dalco Air Conditioning Complaint - Worst Company I Have Dealt With!!!!
I wish I would have found these reviews before I made my purchase with them. My unit is only a month old and I have had them over there at least 5 times, so with that being said the problem is still there. Now they won't even come out to address the issue unless I pay although I'm still under warranty through them and have a 10 year parts and labor warranty as well. JD comes across as a nice guy when you 1st buy from them but after the sale you're just a number like everyone else. Every time they come out they will tell you that there's no problem or if there is a problem that they PERSONALLY caused, they want to charge you to fix it. It's people like them that ruins it for good ethical companies that are doing things right. PLEASE be very careful if you do call on this company for service or installation. I had to hire another company to come out and inspect the issue and told me they way my drain lines were re-routed was wrong. When I emailed JD about it he said they were really busy, so I offered to have someone else come fix the issue and I would send them the bill.
That must have ticked him off that he said he would not discuss or address the issue again if I do not pay them to fix it when they installed it wrong. I guess you can fix Stupidity so be very careful because you will be like me if you do not do your research.