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Royal Plaza Hotel, Orlando Complaint - Tacked on fees increased price of hotel stay 26%

Review by leroydr0 on 2011-08-31
Stayed 3 nights at Royal Plaza Hotel, 1905 Hotel Plaza Blvd, Lake Buena Vista, FL 32830. Though reservation had been paid in full ahead of time, upon check-in was told the Hotel charges a host of additional fees like resort fee, parking fee, etc. The clerk indicated management would contact me regarding the fees during the stay but it never happened.

I definitely do not recommend this hotel as these fees added an additional 26% to the per night price.
Comments:3 Replies - Latest reply on 2011-09-01
Posted by NicoleM on 2011-09-01:
26% is really high for added on fees. The last time I stayed at a resort/hotel, all fees and tax were included in the quoted price, with the exception of valet parking, and of course things you could charge to your room like yummy margaritas.

Was there any sort of disclosure about these fees when you made the reservation? Maybe in the fine print of the terms of your reservation. Also, were any of the fees for optional amenities?
Posted by Slimjim on 2011-09-01:
Totally agree. No way would I suspect those fees would be added on to my bill. Parking!? Come on.
Posted by trp2hevn on 2011-09-01:
Did you prepay through the hotel directly or through a 3rd party website. I'm guessing if you booked with a 3rd party site (like Priceline or Travelocity or something like that) then there was probably some fine print somewhere that said something like resort fee and such not included.

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