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Citibank Credit Cards (Shell Oil) Complaint - Discrimination Against Women

Complaint
Review by jhopk on 2011-09-01
My husband, the primary card holder, passed away, so I notified Citibank in writing of the fact and requested card be changed to my name. They never answered letter. Next I received letter from a Collection Agency of Estates telling me Citibank denied me the card! There was no balance, always paid card IN FULL every month, good customers. Used card for gas and all car repairs and with old cars, these were considerable amounts. Wrote Citibank how upset I was and never received a letter or a reason! Told them I didn't need their card & would take my business elsewhere. And I have. They have lost a lot of money thru me. Poor business management and do not even have business manners. Would never do business with Citibank ever again. I'm using another card & they are benefitting from Citibank's rudeness.
Comments:
Posted by BEJ on 2011-09-01:
From your posting, it sounds like the original card was obtained under his credit score/report. If he was the primary on your all of cards, you may not have had credit in your own name.

Perhaps not having a history of credit in your own name under your social security number made them decide not to extend you credit from their company. It is a shame they chose this route.

Glad you went elsewhere!
Posted by NicoleM on 2011-09-01:
I agree with BEJ. Doesn't really sound like they discriminated against you because you were a woman, but they should've provided an explanation.
Posted by At Your Service on 2011-09-01:
I agree with the first two posts.

My condolences.
Posted by Fufu487 on 2011-09-02:
This has NOTHING to do with you being a women. Do you have a credit score? This is probably the case if you do not. Did they tell you why they could not extend the card to you? Research these things before you start accusing sexism. It makes you look ignorant.
Posted by trmn8r on 2011-09-02:
I don't see where there is discrimination here.

You are to be commended for paying your card in full every month - all CC holders should do that.

Obviously, Citi is not sufficiently impressed by your husband's payment history. The problem could be your credit report/history, or something else (not your sex).

Credit cards are intimately tied to the primary card holder's credit. The fact he has passed, to me, almost means you were applying for a new card with them. His record/credit no longer has an influence.
Posted by Mark on 2012-11-23:
My wife has been employed as a nurse with the same hospital employer for 27 years and is never accepted by credit card companies. I've had a checkered employment history and I've never been declined a credit card. No doubt in my mind of discrimination.

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