Ooma Compliment - Ooma: So Far, So Good!

Review by Manuel on 2011-09-02
We have grown tired of the big TV/Phone/Internet providers. The prices just keep going up. When they come up with something innovative, they can't just use it as a competitive advantage, they increase the rates! Customer service always tries to upsell you, even if you're just calling for a mailing address! They make pricing structures to encourage "bundling" and if you choose not to "bundle" they continuously try to convince you that it's to your advantage. They offer you a reduced price, but only for the first year, then it goes back up an you have to call again.

So, started our own personal simplification. We cancelled our service, except internet. Went with Ooma for our phone service. You get the device, plug it in to your modem, then plug your phone into the Ooma device!

First, you don't need a special phone in addition to the Ooma Telo. You can use any phone you're using now (except maybe a rotary?).
Second, the call quality doesn't seem to be diminished at all! It works great!
Third, after you make the initial device purchase (I got it for $199), it's super cheap! You only have to pay taxes and fees. For me in the Denver area, that's less than $4.00 a month!

Why did I choose this over Magic Jack? Well, you can port your existing number, if you choose. Also, it plugs into the modem instead of your computer. That means, my computer doesn't have to be on for it to work!

I haven't had it that long, but I'm really pleased with it so far! Plus I feel like I'm making a statement against the telecom superpowers!
Comments:7 Replies - Latest reply on 2011-10-29
Posted by Skye on 2011-09-02:
Thank you so much for this review! I have the article Clark Howard did about Ooma, and we've been considering changing over to it.
Posted by Skye on 2011-09-02:
Missed my edit time, but wanted to add to my comment, your review just sealed the deal for us, and you found it for less then I've seen!


Your neighbor to the south!
Posted by T on 2011-09-02:
You mentioned large Telco/Internet/TV providers, and then how great Ooma is.

I am wondering who you use for Internet and Cable, since you probably need both of those.

I had never heard of Ooma, but it sounds like a good alternative for some people. Personally, I have POTS and high speed DSL, for about $32 a month.
Posted by Manuel on 2011-09-03:
Yes trmn8r, I do still need internet. Unfortunately, there isn't much choice for that. I am staying with Comcast for now. We are also moving and they were able to get a tech out to the new place quicker than the only other provider.

May switch to whatever Qwest calls themselves now, for Internet and we'll be around that same price for internet and phone.
Posted by Manuel on 2011-09-03:
Skye, welcome! I hope that people catch on, because I would like to see them stay in business. It's nice to have an inexpensive alternative.
Posted by Dan on 2011-09-03:
I've had my ooma for 2 yrs now, you won't be disappointed. I have not had a single problem with mine and have had great call quality. Better than when I had vonage. It probably helps that I have an excellent internet connection
Posted by Alain on 2011-10-29:
Caught this review a bit late, but it was very helpful since my Dad and Stepmom live in Colorado. I'm going to relay this info to them in case Ooma is available in the Carbondale area. Thanks!

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