Travelocity Complaint - Travelocity sucks
I tried booking a flight with Travelocity. I put in all of the details and hoped to secure a good deal on an international flight but oh no the flight was not available after ALL of my details were given. I took a deep breath and did the whole process again choosing a different flight on the same day. Oh guess what? That flight was gone too! But they weren't telling me which flights were gone only that one of my chosen flights (I was returning) was gone. The flights I chose kept reappearing when I went to make the new choice. All of this took over an hour. I got on the phone and demanded a supervisor who gave me the run around telling me all of the flights are just selling out (whatever!) and then to answer my question as to what flights were sold out he began to go through the whole process again with me on the phone giving him the details! What a load of crap! Who has this time to waste! They should know what flights are sold out and they should be removed from the website immediately. Then all of a sudden he finds one of the flights for me but guess what? The price has gone up by over $100! How convenient! They have all of my information and all of my personal details and I have no flight! I have an ulcer and a chronic headache though!
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