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Florist Express Complaint - Do Not Order The Florist Best Value It Sucks - Flowers

Flowers - Complaint
Review by buttarsa1 on 2011-09-03
Do NOT order the "Best Value Bouquet" the one that the flourist is supposed to design with the freshest in season flowers it was terrible I was so embarrassed, I had it sent for a funeral and when I went and saw it I wanted to take my name off.

It was ugly, small, and looked half dead I even did the upgrade to the Deluxe size and ended up paying $52.67 in total. I got ripped off badly :(
Comments:
Posted by valerie on 2012-01-25:
the EXACT same thing happened to me! i ordered a "deluxe" and it was so small and pathetic i wanted to hide them. when i contacted the company they wanted a description and a stem count. yeah right, like i'm going to be counting flowers at my grandmother's funeral! i counldnt describe it becasue i didnt recognize any of the flowers in the arrangement. after a bunch of emails back and forth they offered $15 off my next order. when i said no they offered a 10% refund. what happened to that 100% satisfaction guarantee on their website?!!

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