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Discount Adult DVD Superstore Complaint - Check your monthly statement

Review by femmenu_nancy on 2011-09-04
My husband ordered DVDs from DISCOUNT ADULT DVD SUPERSTORE in June 29,2011. He is still waiting for the DVDs. It is already Sept. and no DVDs. I checked the status of the order and the site stated that this order is "in PROCESS". I tried to contact the company by e-mail and by phone. But got no response from the company. We decided that we will just let it go and thought that was it. But couple of days ago, we received our monthly statement from the bank and the Discount Adult DVD Superstore charged our credit card for products we didn't order. This time, I am not letting this slide.
Comments:3 Replies - Latest reply on 2011-09-04
Posted by madconsumer on 2011-09-04:
there are many companies out there that play the secret charge game. dispute the charge with you bank, and make sure to cancel your account with the video seller.

review very helpful!

i use a video on demand service, and pay for only the ones i view. this has been good for the many years i have had the account.
Posted by trmn8r on 2011-09-04:
I had trouble with this company also. I've dealt with several without incident, but this one sent me an item I didn't order, with a similar title. I wouldn't use them again myself.
Posted by At Your Service on 2011-09-04:
Definitely dispute the charge and have them reverse it.

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