Travelocity Complaint - Screwed the hotel and flight reservation up departing and returning
I thought by using Travelocity I could get a better deal with the flight and hotel, however, Travelocity didn't inform Delta Airlines that the departure date and hotel arrival would change due to hurricane Irene. My hotel reservation for my children was cancelled. Luckily the front desk agent at the hotel worked her magic and got Travelocity to release funds from their credit acct. in order for my children to have a reservation for the week. Also, I had to pay $200.00 extra at the airport bc Travelocity didn't inform the airlines that the new departure date had changed. They're crooks and when I called after the hotel diaster they offered me a $25 dicount on the next hotel booking. Travelocity is a scam and their agents are all from India.