Hotwire Informative - Stay Away From Hotwire
I Purchase a hotel from Hotwire, but continuously got bumped for several days by the airline and never made our trip to Honolulu. I also purchased their Access America insurance. They were of no use either. I was told that it was non-refundable, end of story. I called repeatedly and finally talked to manager David out of the Florida office. Cold and stoic. "Non-refundable, we're a business to make money" was what I was told. I told him I would think they would be trying to get repeated customers. Not only would I not use Hotwire again, I would put the word out to warn others as well. DON'T USE HOTWIRE! The cheap will come out expensive in the end.