Darcars Complaint - Unprofessional sales Team
NEW CARROLLTON, MARYLAND -- My husband and I recently bought a Honda Element (used)from Darcars of New Carollton, Maryland. When we purchased the vehicle the brakes were going out and there was some body work that needed to be taken care of. We were told numerous times that it would be fixed, ALL OF IT! So, we signed the purchase agreement. Our car sat in their body shop for ten days, untouched! We then had to beg for a rental so we could get to and from, they authorized a rental for one day. At the end of the day we took the rental back and went to pick up our car. We waited 2+ hrs to see the car. The repairs had not yet been made! They then asked us to take our car saying they were too backed up to make said repairs at that time! The saled people are rude and tactless, the used car manager Initials A.S. is even worse. I do not recommend this dealership to anyone!