Hotwire Informative - Watch out for hidden billing practices
I placed a on-line reservation in Denver COfor an auto rental in Huntsville AL. It was placed with a U.S. auto rental firm.
Little did I realize the reservation was in British punds and not U.S. dollars. Of course, this results in a much higher cost. Little did I know that there is a small drop-down menu that allows you to pick the currency. An honest mistake on my part. After all, two U. S., cities and a U.S. rental company.
Having done business with Hotwire in the past, I called immediately to see if I could reverse the reservation but they simply said, sorry, it was non-refundable. So I was stuck with a rental cost far in excess of what I believed I was getting.
You can be sure this is the lst time I will do business with Hotwire. I also warn others to check out all of the on-line complaints about this company. Obviously, they do not care.