UPS Complaint - Delivery Issues - Delivery to patient in Hospital
I attempted to send my brother a get well gift basket to the hospital he was in. I ordered the basket on-line from Cherry Moon Farms on Fri. Sept 2, 2011. I paid for standard delivery, and for next day delivery for the gift package to be delivered to my brothers hospital room on Sat. Well, this is Tues. Sept. 6, 2011 and my brother still has not received the gift. The UPS guy/or girl delivered it to the mail room, where a person signed for it. After talking to a nurse who works on the floor that my brother is on, she told me that ups always brings the gifts to the floor where the patient is...this did not happen.
I paid for standard plus next day delivery and 3 days after the fact my brother still has not received his get well package.