Grey Hound Complaint - I Thought I Was Going To Die
I was on the Grey Hound going to Charslton SC and we had to make our first stop at Virginia and our bus number was 6437. The driver name is Diana and she did not know where she was going straight out of Grey Hound port. The first thing she did at 6:09pm was ask the customers how do she get to the i95. We thought she was joking but she was not. At that moment we all pulled out our cell phones for gps then a older man came from the back to help her. At 7:19 she pulled over to talk to her boss and smoke a cigarette then she walked away from the bus for 2mins and when she returned at 8:23 she drifted off the road and one min later she almost hit a car then at 8:39 she almost hit another car at 8:50 she drifted off the road again. She was trying to find the Grey Hound rest stop. We asked her to just stop at any rest stop, she said Grey Hound is not allowed to stop any where they want like in Louisiana they can not stop there. At 8:55 she said she needs her meds at 9:01 she made the wrong turn going back towards the Delaware bridge and then she pulled in to a shopping center to turn around. She was yelling people, was smoking on the bus with babys on the bus, people was yelling going crazy out of fear for there safety. 9:15 she almost side swiped another car then at 9:17 she was yelling damn damn these people act like children. She said she use to drive a school bus for 10 years. We pulled up at a rest stop and we saw another Grey Hound driver who said he was going to lead us to our stop. We asked him can we board his bus he had a lot of empty seats, he said no, we told him we was afraid and he said every thing is going to be ok and we need to stay on our bus. The number to his bus was 6577. I was in fear for my life and I've been calling Grey Hound all day. Was put on hold for 2 hours and they hung up the phone on me I can not believe this is going on with all the crashes and things that has been going on in the city and around the world I trusted Grey Hound and this is what was going on!!!!!!!!!!!