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Ashley Complaint - Still no sofa and love seat
I ordered my sofa, love seat and its been almost 3 and 1/2 months. Still no delivery of my furniture. I have spent hours on the phone and no one calls back and I am on hold so long it hangs up on me.
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3 Replies -
Posted by thechoozy1 on 2011-09-06:
Turn them into the BBB. Better yet cancel your order Ashley furniture sucks.
Posted by At Your Service on 2011-09-07:
What was the guaranteed time frame for delivery? Surely there must have been some talk about this when placing the order.
Posted by 49er fan on 2011-09-22:
It is shameful that a person places an order, puts the money upfront (as most Ashley stores require) leaves the store and has to wait MONTHS for their furniture!! Thats insane!! How does this company stay in business??? I went through a local Ashley Furniture recently during their "Big Event" sale that was advertised just to see what was up. Let me make it clear, I had no intention of purchasing ANYTHING and made that clear to the salesperson when they approached me. I did, however lookover some of the price tags and items. While they had some items on "sale" and various long term financing options they had the regular price tags covered with their "Big Event" promotional price tags, well I lifted some of the promo tags up...WOW their "Big Event" consisted of discounts of maybe 10 or 20 dollars. Almost every item in the store had a Big Event Promo tag covering the original price tag but when I lifted tags up the discounts were rediculous!!! Thats a "Big Event" what a scam, that convinced me to never purchase anything from Ashley. If they feel they can try and outwit people with rediculous promotions and feel that people are not smart enough to look at the original price simply because its covered with a "Big Event" tag then they certainly arent getting my business. I would rather give my money to a company who can sell their items or products based on quality and customer service which this company obviously does not do!
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