Stream Energy Informative - Beware: Many of the negative reviews here are fraudsters. - Stream Energy Customer Service and Billing
Stream Energy Customer Service and Billing
I notice many of the negative reviews are from people complaing about their billing and Shut Offs. Just so everyone is aware, Stream only provides the Energy. You are still being billed by your original Old Energy provider such as TXU. Stream does NOT send you the Bill. The only thing Stream Energy does is provide it's customers with a lower rate for the Electricity or Gas (If you're a Stream Customer in Georgia) used on a monthly billing cycle.
I also notice many complaining of locked in rates and being charged a fee to switch away from Stream Energy. Did these people not understand that they had the option to sign up for a variable rate with no penalty for early withdrawal or canncellation fees?
The woman who complained about being shut off for being 20 days late on her bill payment, ..... Well what do you say to that? How about budget your money better to pay the important bills before your Netflix or cable TV bills.
Bottom line, Stream offers a better rate for a product we ALL use. Don't blame them for things you don't understand. Do your homework before you sign.