Quest Diagnostics Orange City, Fl. Complaint - Customer Waiting Too Long
I go for all my testing at quest diagnostic in orange city fl. On 9/7/11 around 2:30 pm I went to have my labs drawn, my doctor told me to go back and have my test drawn, there were 4 people in front of me, they finished there test and went it was my turn, the lady at the desk did not call me, I see people come after me and get their test done and gone, so I went up to the desk to find out when it was going to be my turn, she said I don't see your name here, I said try the other page, she had already put away that page without pulling my papers. This is not the first time she did that, she is always messing up my papers, even when I make appointment. She make me wait 20 to 30 mins, I don't know her name, but you can check to see who was working that day. When sylvia and evelyn and some of the older girls work the desk there are no mess up. Some of the other people complain about waiting to long.