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Tracfrone co. Complaint - Sign up friend to tracfrone computer at co. doesnot accept data have sign up at home

Review by prenticehouse on 2011-09-07
go on line at library time limit 2hr. no phones allowed! all data comes off letters for bills and personal card id. call local community action and red cross /help they give out the trac fron /free minutes No one knows except maybe 1 person. your forced to go home call the company and you tell them your signing up a new customer and all details of trouble at library /no phone allowed you tell them you want the the free minute for the sign up and get confirmation number then they say another dept. has too give the minutes then they say you messed up the data like no e-mail address etc. you people are really to much I am 62 yr. old the people are not able to read or write !! all in all you get the new customer and I loss cell phone time trying too go outside library with cell wait on hold 15 to 20 min.
Comments:1 Replies - Latest reply on 2011-09-08
Posted by Starlord on 2011-09-08:
I am very sorry, but I can't understand your post at all. Tracfone (not Tracfrone) has a program called Safelink, which can give you a free cell and 250 min/month if you qualify. I don't think Red Cross has anything to do with phones. I tried to sign up for safelink, but was refused, as they will accept SSI as a qualifier, but not SSDI. Well, now i am no longer on SSDI and get SNAP (food stamps) so I should qualify now.

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