Best Western Hotels International, Inc. Complaint - Best Western's words says it all....
NEW YORK, NEW YORK -- Thank you for contacting Best Western International.
Customer Relations Department monitors all guest complaint files to
ensure that a timely response is sent as required by the member
property. Our files do not indicate that a reply has been sent to you
by the management of the Best Western President Hotel. This lack of
response has been noted in this establishment's Customer Service file.
You are a valued guest and your business is very important to Best
Western members. For this reason, I have issued, and will be mailing,
Best Western Travel Card in the amount of $ 40.00.
Please visit the link below for Travel Card details.
Since customer satisfaction is the primary goal of Best Western
guest comments are greatly appreciated. Again, thank you for taking
time to bring this matter to our attention.
Best Western International