Assurant Health - Time Insurance - Wisconsin Complaint - Assurant -- Worst Customer Service Ever!!!

Review by pineapple1959 on 2011-09-07
Assurant Health failed to tell me that CIGNA became my primary coverage -- when my husband put me on his work insurance - we thought -and I discussed this with Assurant - we thought that CIGNA was my secondary. Now outof no where Assurant is saying they want providers to give back money -- it is a mess that Assurant has created because we didn't know how long I meanwhile I filed claims with Assurant -they never said a word, after I told them I had CIGNA - that Assurant became my secondary insurance --now I have to refile a ton of claims made because of a severe dog bite incident.

Assurant's service representative are terrible inexperienced and ill trained -avoid Assurant they are a terrible company
Comments:1 Replies - Latest reply on 2011-09-07
Posted by At Your Service on 2011-09-07:
I had a little difficulty making out a few of your sentences. Ultimately, if Assurant is asking for money back, then they've already paid these claims. I would think that would reflect a mistake on their part any way you look at it. Would it then be up to the health care providers to refile claims with CIGNA, keeping anything not paid and then forwarding any remaining balance back to Assurant?

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