Bob's Furniture Complaint - Don't waste your time with corporate
Purchased a bedroom set at Bobs in Totowa. Mistake # 1. Was supposed to receive a call the nite before. Not received. Next day, received a call, the furniture is in the STORE. Will deliver Next week, but will refund delivery charge. Gets better, that's all we will give you back. Hello, My wife took the day to receive the furniture. No, hey we are sorry. No hey, take 10% off. Nothing. Called corporate, was told leave a message for regional manager, no one to talk with to voice complaint.
Oh, and the people at the store called my wife to try and convince her to take the furniture. This was AFTER I asked for a callback from the store manager. Was told it was the salesmens fault.
This is the 2nd time. My wife bought a bedroom for our daughter. Same issue. Forgot to deliver it. All their furniture is made in Malaysia, reason its cheap. Horrible customer service. Horrible attitude in corporate.