Cheapmagsusa Complaint - Paid subscription never received

Review by margarita100 on 2011-09-08
I ordered a large-print one-year Reader's Digest subscription for my mom's birthday in May. In August I asked her if she had begun receiving the subscription and she said she had not. I contacted Cheapmagsusa by email as well as by phone. There is only a recording telling you to leave your phone number so that they can call you back. They did not call nor respond to my email. I contacted my credit card company as well as Paypal where I was told that it was too late after the purchase to be able to get any satisfaction. I guess I'm out the cash. DO NOT USE CHEAPMAGSUSA!
Comments:2 Replies - Latest reply on 2011-09-09
Posted by olie on 2011-09-08:
This is excellent advice for all of us. NEVER order/renew a magazine through a third-party service.

I'm kind of anal about my magazines--with 3 kids at different stages, and my being a teacher and an avid reader, we subscribe to quite a few. I keep a notebook: Each January and each July, I note the date the issue arrived and expiration date.

When I renew, I note that too: Magazine, date, check number, amount, length of subscription. Then, in 6 months, I can compare *my* notes to their *renewal* reminders.

I absolutely LOVE when third-party magazine services call me. "Oh, really? Because in May I paid $XET for WE issues."

Or(my personal favorite), "When exactly does my subscription expire?" "I'm sorry, if you're from Magazine Y, why don't you have access to that information?"

The best way to subscribe to a new magazine: Go to a book store and purchase a single issue of the desired magazine. Use those annoying cards to subscribe.

Or, a slightly sketchier method: Go to the book store and shake the magazines or flip through until you find a card that either falls out or isn't firmly attached.

You might find a friend who's receiving "Holiday Subscription Specials". I'm getting Buy One/Get Ones right now. But I don't need the extension of mine and I don't know a friend who'd split the cost with me.
Posted by jonthethird on 2011-09-09:
I had a girl come to my door selling magazine subscriptions to pay for some school function. She said she lived down the street, but I had never seen her. Now the good part: I pay for the magazine subscription, but the magazines would go to a school in Africa. I would never see the magazine. Right, tell me more stories.

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