Cricket Broadband Complaint - Cricket unfair practice
I subscribe to Cricket Broadband, which is a monthly "pay as you go" service for internet. When you activate the service, it includes one month of service. Well, I was unable to pay a few weeks ago...so no problem...my internet service was shut off. Approximately one week later, on August 25, 2011, I paid #42.00 for another month of service. I received a email message from them on September 8, 2011 saying my service will be shut off on September 11, 2011. When I called to inquire about this, I was told that my service is "due" every month on the 11th. May I remind you that there is no contract and when I pay the monthly fee, I expect to receive my MONTH of internet service. They tell me that I owe for the time my internet was disconnected. So basically, I am being charged for a service that I did not receive.