Pep Boys Complaint - Battery Replacement - Replacement of battery purchased 3 years ago.
Rude Cashiers/Rude Managers that talk down to you. Cashier was busy socializing in front of the manager with her friend and acts as if you are a burden by asking for help. Manager talks down to you about a battery that was purchased 3 years ago with a 3 year warranty and winds up selling you a new battery and not replacing the defective car battery that his machine tells him is defective and must be replaced. All of this happened at Pep Boys in Brooklyn NY on 9-9-2011 store #0247, on 4th Avenue. AVOID THIS PLACE, CUSTOMER SERVICE IS UNHEARD OF TO THEM!!!