I recently switch from State Farm insurance to travelers insurance. I really liked State Farm because my agent was great, but they only times I had to deal with an actual pay out from them I was not satisfied. I switched to travelers because I had just bought a house and travelers was able to get me the best price with everything. I didn't like my agent very well and that upset me. I really wanted to switch back just because of the agent, but when I actually had to deal with the company they were amazing. I wasn't made to feel like I was trying to cheat them somehow which was always how I felt when I had to deal with State Farm. Also the compensation I felt was fair which I never felt was fair with State Farm. I no longer have any desire to switch back to State Farm. I still don't like my agent as much but I only have to deal with them when I have to change my policy in some way.