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Lebara Mobile Complaint - 10 Pound SIM card with no credit on it!

Review by mddbbc2005 on 2011-09-11
The Lebara Mobile SIM card can be gotten for free, but I paid 10 Pound on a Vending Machine in Heathrow Airport, I thought it must came with some talking credit, but it got 0 credit on it, it could not be used unless you top it up with credit card payment! Nothing on the vending machine saying anything that there are no credit on these SIM Cards! I felt like I was being robbed!
The worst part of it was that I could not make any phone call unless I paid more! I paid 10 Pound for nothing! How could I paid more ......to get nothing again!
Comments:1 Replies - Latest reply on 2011-09-12
Posted by Pooja_M on 2011-09-12:
Hi there,

How are you?

First of all I would like to thank you for choosing Lebara but most importantly I am sorry to hear about experience. Please could you e-mail me your name and Lebara number at pooja.moolchandani@lebara.com and I will handle the issue from there.

Have a good day ahead

Regards,
Pooja
(Lebara Customer Service)

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