Newegg.com Compliment - Dumb shipping practice
I ordered windows 7 pro from Newegg. I used econo shipping. My item was shipped (via ups) from Tennessee and went to Atlanta. First off I never got an email saying the item was shipped and never got a shipping or tracking number. 2nd I really fail to see why it had to go to Atlanta when I live in Tennessee and the truck with the item on it drives through Nashville (ups has a hub in Nashville)and Murfreesboro (which is where I live and where the package is being delivered to) to get to Atlanta. It makes no sense to me to ship it like that when all they are going to do is put it BACK on a truck to bring it BACK to Nashville to send it out for delivery. Econo shipping or not, it is a waste of time/money/manpower and it is poor customer service to ship this item in this round about way causing the delivery of the item to be longer than what is really needed. Yes econo shipping is 4-7 buisness days but I would think if your company could get the product to the customer quicker and cheaper than expected by the customer then I would think they would do it. I know the route the trucks drive cause I work for FedEx and we run the same route. To top it all off, it is being dropped off at the post office 2 miles from my house. What a horrible waste of MY time and the USPS time when UPS could just drop it off at my doorstep like they do with all my other packages!!!Instead of getting a praising review here Newegg is getting a very crappy one.