Blackberry and Rogers Informative - Problems with my Blackberry
Problems with my Blackberry:
It answers it self.
It sends its own text messages.
I does not receive text messages..
It drops calls.
It cuts out.
It says it has been disconnected when called.
It does not receive messages.
It does not receive calls.
You can't send calls.
I have phoned and complained at least a dozen times. This is too upsetting. My husband has a heart condition and needs to have a cell phone that works. There is no customer service. Once you signed a contract, no one cares. You still have to pay your bill. We don't care if your phone does not work. We cannot help you!!!! Buy another phone!!!
Can anyone help me?????
I am going to my 3cents and to every other forum to voice my complaint because I am so upset with the lack of any consideration from Rogers.
The workers have been well trained to ignore the customer and to say ' We are sorry you are having problems with your phone but we cannot help you!!!'
I am going to post a sign outside my house that says "Black Berry Sucks" and "Rogers DOES NOT CARE". They are only concerned with getting your money!!!!! I have lost track of the number of times that I have called customer service and technical support for help. Rogers does not keep track of the number of times you have called to complain about problems with your Blackberry. They are only concerned with receiving payment for your bill. Keep you own records!!!
I am so upset!!! The problem I am having with my phone should have been taken care of a long time ago. It should not have escalated to this point!!!! I need help!!!