Churches Chicken In Joliet Complaint - Bad Food Bad Service

Review by geraldinekirkwood22 on 2011-09-12
Hi me and my husband went all the way from Aurora IL to Joliet IL. It takes about 45 minutes to get some chicken we ordered a 10 piece mixed mild they gave us hot and it was burnt we ordered a medium orka it was burnt we ordered 2 corns when we got home we didn't have no corn we have a promblem every time we go plus they need to change there cooking grease. Any way when I got home and didn' have what I wanted I called the manager. So she said they would give me more chicken and the corn, so we went back to Joliet they had me waiting for one hour and then they tried to give me all dark meat which is cheaper and the girl had a nasty attitude about the incident saying she didn't care and thats not good the need too be inspected.
Comments:2 Replies - Latest reply on 2011-09-13
Posted by Anonymous on 2011-09-13:
If you admittedly keep having problems, why do you continue to travel 45-minutes out of your way for the same poor service? Pick a new joint:) You'll be happy you did.
Posted by lexophiliac on 2011-09-13:
If your heart is set on going there despite the problems you have had you may want to check your order before leaving to ensure it's accuracy and palatibility. The manager and corporate office would love for you to send them your feedback so they can see the areas of service in which they need to improve.

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