Enterprise Car Rental Complaint - What's that odor?
Rented a 2011 Elantra from Enterprise on Loop Rd in Centerville, OH for the weekend since my car was in for repairs and I needed to attend an out of state funeral. After turning on the heat in the car, the car reeked of a urine odor and there was a large stain in the drivers seat that I noticed. I called the company from the road and was told they would change the car out but I was already in another state and 75 miles from the nearest airport. Upon returning to Ohio, I called the agent to ask for a discount and was told that they would give me a 15% credit on my next rental but it would be only good in the Dayton Ohio area. Unfortunately, that is of no help to me since this was the only rental I have ever needed.