Yubisaki pillow company Complaint - Billing practices - special pillows
VAN NUYS, CALIFORNIA -- I would so love-after reading the other complaint registered here, against the Yubisaki Pillow company, out of Van Nuys, CA, have the Attny General of CA get on these guys-or someone in authority- I logged onto the website, expecting a professional (Amazon, Ebay) type situation. I merrily went along, clicking my order in-2 pillows, cases & the 'give aways' supposedly to accompany each unit. When it was time to put my credit card info in, there was no itemized bill! There was no TOTAL! I had No Idea what the total was going to be-Not unlike the man who placed his order on the phone. I didn't know what I had paid until the package came! AND BOY was I SHOCKED! No pillow cases-One little cheezy light blocking thing--and a bill for $149.60!!! I'm not sure who they have shipping these things--but it was at least 2 weeks-via USPS, before the items showed up. Now-where are my cases?? And I think -so far-I have only napped on it-I think it's a good product---but not THAT GOOD!! They need to get responsible on their website-be forthcoming with their pricing structure. Is it LEGAL to not reveal total costs like that???
Somebody Help Me Do Something!
SkiQt in MA