Geek squad Complaint - NO minus five star available!
I bought Sony laptop six mouth ago from falls church Best Buy. When I ask sales agent to get my laptop they pretended they could not find the laptop with out protection plan had me wait for 30 minute. tHEY told me only one left with protection plan. I forced to buy that one because I did not have time to waste. After six month they keep sending me e mail for renewal I did not. after two weeks of expiration my lap top was not working! I brought to my tech friend he could not fix it. He said they set password on it he coul not do anything! I called Geek Squad agent to ask for help they said they don't understand what I am talking about. They were acting like ass hold! I was gonna renew my protection because I have no choice... they are giving me hard time! Don, t anything from Best Buy Do not trust those geek people!